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RETURN / EXCHANGE / REFUND/ CANCELLATION POLICY 2019-09-03T14:31:52
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RETURN / EXCHANGE / REFUND/ CANCELLATION POLICY

Cancellation & Refund Policy 

 Please  note the following  terms and conditions  for the   Cancellation  and Refund of orders 

1)We reserve the right to cancel any order without any explanation for doing so, under situation where Patil House of Magic & Entertainment is unable to meet the requirement of the order placed  due to non availability  of stock . However we will kindly inform you through emails or sms/ phone calls  within appropriate  time   and any  applicable refund will be made in reasonable time. 

2) Please  allow   2- 3 working  days  for refund    payment process which will be done  once the product is return back to us in its original  packing and not damaged condition 

3) Refund policy is not applicable to Magic books / magazines 



Product Return policy .

1)Returned  product will only  be accepted if the shipped product is damaged or in case of any malfunctioning/ manufacturing defect .

2) Replacement  of the product will be with the same  another set   and no exchange for any other product in value will be entertained .

3) As you are aware  the value of the magic product  lies in its secret  hence we will not take any return if  you are   not able to perform or understand  its   working . We request you  to please carefully   read complete details of product  before your purchasing it or still better call us  for clarifications  and details of the product .We will be happy to assist  you in understanding the product .

4) Return / Damaged / Defective Products  must be Shipped back with-in 7 working days of receipt  of the same  or else 10 % restocking fees will be applied on returned / damaged / defective product. once we receive Damaged / Defective Trick it will be replaced with same working Product.

5) Return/ Exchange   is not applicable to  Magic books / magazines 

TIME PERIOD  FOR INTIMATION OF DAMAGED / DEFECTIVE GOODS / RETURNS ..

1)Patil House of Magic & Entertainment should be  informed of receipt of a damaged / defective product / returns ..etc within 3 Days of delivery to you. If You are unable to do so within 3 Days, we are not  liable for the failure to replace the order "

2)Product  can be returned  back to us via Indian Postal services or your local courier. It should be properly   packed  in its original packing .

3)If we receive the return product in a damaged condition  due to poor packing from your side. We are not liable   to refund  payment / exchange damaged product . 

4)Cost of sending it back to us will be borne by you . Return shipping charges to be paid by customer only .

For more clarifications on our Cancellation / Refund / Exchange / Return Policies  please be free to call us on 9819576884  or email us 

 ( Monday to Saturday  … 10.am   to 6 pm. Sunday closed ) 

All disputes are subject to  Mumbai  jurisdiction only

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